Responsible Gaming

Gambling must remain a form of entertainment. Never treat it as a way to earn money, replace income, or solve financial stress. Losses are part of the game, and no strategy can guarantee a win. Play only with money you can afford to lose, and always keep gambling within healthy limits.

Age Verification

You must be at least 18 years old, or meet the higher legal age for gambling in your Indian state or territory. Age verification checks are mandatory on nalpak.in. Providing false age information may lead to account closure and forfeiture of any winnings.

Warning Signs of Problem Gambling

Ask yourself if any of the following apply to you:

• Chasing losses by betting more to win back money you have lost
• Hiding gambling activity from family, friends, or colleagues
• Spending more time or money on gambling than you planned
• Borrowing money, selling possessions, or using funds meant for essentials to gamble
• Neglecting work, studies, relationships, or personal care because of gambling
• Feeling restless, irritable, or anxious when trying to cut down or stop
• Gambling to escape from negative emotions, stress, or depression
• Lying about wins and losses, or feeling guilty after a gambling session

Self-Help Tools

BC Game and nalpak.in encourage you to use the following responsible gaming tools:

• Deposit Limits — set a maximum amount you can deposit per day, week, or month
• Loss Limits — cap the total net loss you allow yourself over a chosen period
• Reality Checks — receive on-screen reminders about how long you have been playing
• Self-Exclusion — temporarily or permanently block your account for a cooling-off period or longer

Access these settings from your account dashboard. If you need help locating them, contact customer support.

Support Organizations

If you or someone you know is struggling with gambling, contact a real support organization. Services are confidential and free in most regions.

• India — Alpha Healing Center (addiction treatment and helpline)
• United Kingdom — GamCare and GamStop
• Australia — Gambling Help Online
• Canada — Responsible Gambling Council
• United States — National Council on Problem Gambling
• Germany — Bundeszentrale für gesundheitliche Aufklärung (BZgA)

Call to Action

If you recognise any warning signs in yourself or a loved one, do not wait. Seek help today from any of the organisations listed above. Talking to a professional can make a difference. Remember: gambling is never a solution to financial or emotional problems. Play responsibly, and stop if it stops being fun.